Liberty Mutual Roadside Assistance (2024)

You’re driving down the road and get a flat tire. What do you do? If you have the right coverage, Liberty Mutual Roadside Assistance can help you get back on the road, no matter the time of day.

Liberty Mutual offers Roadside Assistance as a policy add-on, but it must already be listed on your policy prior to an incident to use it. You can’t add it when you’re stuck on the side of the road.

In addition to roadside assistance, Liberty Mutual offers various insurance coverages such as auto, homeowners, motorcycle, and life insurance. Read our Liberty Mutual car insurance review to learn more about the company.

Most car insurance companies offer roadside assistance, but costs will vary. In addition, every company offers its own rates for insurance and add-ons. Shop around to find the car insurance company with the best rates and coverages for you.

Keep reading to learn more about Liberty Mutual Roadside Assistance. Before you begin, enter your ZIP code to compare free car insurance quotes from companies in your area.

What does Liberty Mutual Roadside Assistance cover?

If you’re on the road a lot, chances are you’ll run into a problem at some point. Roadside Assistance offers peace of mind that you won’t be stranded on the side of the road.

Does auto insurance cover roadside assistance? Unfortunately, your standard Liberty Mutual insurance doesn’t cover roadside assistance needs.

You must contact Liberty Mutual to add the coverage, and it must be in place before you need it.

The Liberty Mutual phone number is 1-800-290-7933, and you can add Roadside Assistance at any time. You can also add the service online through the website, using your Mutual Liberty account login.

Roadside Assistance from Liberty Mutual covers:

• Towing. Liberty Mutual will cover costs up to $200 to tow your car to the nearest repair shop.
• Jumpstarting your battery. If your vehicle doesn’t start, someone will come to jump-start it for you.
• Locksmith services. Locking your keys in your car is common, and a locksmith can open your vehicle for you.
• Fuel delivery. If you run out of gas, someone will bring you enough gas to get you to a station.
• Changing your tire. If you get a flat and have a spare tire, a service technician will replace your tire.
• Labor. Liberty Mutual will pay for one hour of roadside mechanical repair labor.

The cost of Liberty Mutual Roadside Assistance varies, but it is not usually prohibitive. Costs are determined by the amount of coverage you choose, your vehicle, and where you live.

It should also be noted that Liberty Mutual contracts out the services offered, meaning that local service technicians will perform any assistance you may need. This is similar to a company using an underwriter like LM General Insurance Company. You get the same benefits, but Liberty Mutual itself may not provide the service.

What is not included in Roadside Assistance from Liberty Mutual?

Although Roadside Assistance offers many benefits, it doesn’t cover everything or pay for anything other than service. You’ll have to pay for any parts you need.

Liberty Mutual Roadside Assistance doesn’t include:

• Winching. If you are stuck in the mud or snow, you will have to pay for the winching service yourself.
• Fuel and replacement parts. This includes a gallon of gas, new tire, battery, replacement key, or other parts you need to get back on the road.
• Another vehicle. Only cars on your auto insurance policy are covered.
• Services beyond the stated limits. You can only use your roadside assistance six times a year. After the sixth time, you will have to pay for all services.

Keep in mind that towing is limited, also. Your towing distance will be restricted based on price and distance. In addition, the coverage you select determines which services are offered.

How can you request Liberty Mutual Roadside Assistance?

Having a flat tire or needing a jumpstart can ruin your day. Thankfully, it’s easy to request Roadside Assistance from Liberty Mutual 24 hours a day. There are two ways to get the service you need.

You can call for service or use the Liberty Mutual mobile app to request service quickly. The Liberty Mutual contact number for Roadside Assistance is 1-800-426-9898.

How long it takes to get service will depend on where you are and when you need assistance. For example, if you are in a rural area or traveling on a holiday weekend, you may have a longer wait.

Remember, Roadside Assistance must already be on your policy before using it. You can’t add it and request service at the same time.

Who should consider Roadside Assistance?

When deciding whether you need roadside assistance, think about how you use your vehicle. For example, do you have a long commute, take weekend road trips, or travel routinely for business? Or are you a homebody that only drives locally? Do you have friends or family near you that can help or bring an extra key if you lock yourself out?

If you travel, can’t change a tire, lose your keys, or run out of gas often, consider adding Roadside Assistance. While you can prevent some problems, like running out of gas, a tire blowout isn’t predictable.

Before adding Liberty Mutual Roadside Assistance, check to see if you already have roadside assistance. According to Consumer Reports, drivers who purchase a new car may already have service that lasts the length of their warranty. Review your warranty to see if you have coverage before adding more.

Liberty Mutual Roadside Assistance: The Bottom Line

Liberty Mutual Roadside Assistance is a good option for drivers who travel often and can’t, or don’t want to, work on their cars.

While Roadside Assistance with Liberty Mutual is generally affordable, rates depend on the coverage level you choose. Services included are towing, fuel delivery, lockout service, and tire changes. However, winching isn’t included, and you can only use Liberty Mutual Roadside Assistance if you are in the vehicle listed on your policy.

Most car insurance companies offer roadside assistance. In addition, you can get coverage through car clubs that don’t require you to purchase car insurance. Shop around before you buy Liberty Mutual Roadside Assistance. Compare rates and the coverages offered to find the service that fits your needs.

We hope you’ve learned all you need to know about Roadside Assistance from Liberty Mutual. Before you go, enter your ZIP code to get free car insurance quotes from companies near you.